Sales Policy for ShampooVIP

Effective Date: December 7, 2024

At ShampooVIP, we strive to provide the best products and services to our customers. Our Sales Policy outlines the terms and conditions that apply to all transactions, including ordering, payment, shipping, and delivery. By purchasing from our website, you agree to be bound by this policy.

1. Product Availability and Pricing

  • Product Availability: All products on our website are subject to availability. While we make every effort to ensure that our inventory is up-to-date, we cannot guarantee that an item will always be in stock. If a product is unavailable, we will notify you as soon as possible and offer you alternatives or a full refund.
  • Pricing: All prices listed on our website are in US Dollars and are subject to change without notice. We reserve the right to modify our prices at any time, but any price changes will not affect orders that have already been confirmed and processed.
  • Taxes: Sales tax is applied to orders based on the state where the products are shipped. The applicable tax rate will be calculated at checkout.

2. Ordering and Payment

  • Placing an Order: To place an order, simply add the products you wish to purchase to your shopping cart and proceed through the checkout process. You will be required to provide accurate personal information, including your name, shipping address, and payment details.
  • Payment Methods: We accept various payment methods, including credit/debit cards, PayPal, and other secure payment options. All payments must be made in full at the time of purchase.
  • Order Confirmation: After you place an order, you will receive an order confirmation email containing details about the products you have purchased, the total cost, and the estimated delivery date.

3. Shipping and Delivery

  • Shipping Methods: We offer a range of shipping methods to suit your needs. The available shipping options will be displayed at checkout. We work with trusted carriers to ensure timely and safe delivery of your orders.
  • Shipping Costs: Shipping fees vary depending on the destination and the selected shipping method. You can view the shipping costs before finalizing your order.
  • Delivery Times: Delivery times vary based on the shipping method and your location. While we strive to meet the estimated delivery times, they are not guaranteed. Delays may occur due to factors such as weather, carrier delays, or other unforeseen circumstances.
  • International Orders: At this time, we only ship to domestic locations within the United States. We do not offer international shipping.

4. Order Modifications and Cancellations

  • Order Modifications: Once an order is placed, it is processed immediately. As such, we may not be able to make modifications to your order, such as changing the shipping address or adding/removing products, once the order has been confirmed. Please contact us as soon as possible if you need to modify your order, and we will do our best to accommodate your request.
  • Order Cancellations: You may cancel your order within 24 hours of placing it. After 24 hours, we cannot guarantee that your order can be canceled, as it may have already been processed and shipped.

5. Returns and Refunds

  • Return Policy: If you are not completely satisfied with your purchase, you may return the item within 30 days of receipt, provided that the product is unused, in its original packaging, and in resalable condition. For more details, please refer to our Refund and Returns Policy.
  • Refund Process: Once we receive the returned item and confirm its condition, we will issue a refund to the original payment method. Please note that it may take up to 10 business days for the refund to appear in your account.
  • Shipping Costs for Returns: You are responsible for the cost of return shipping, unless the product is defective or we made an error in fulfilling your order.

6. Customer Support

If you have any questions about your order, shipping, or any other aspect of your purchase, our customer support team is here to help. You can contact us by email at info@shampoovip.click or by phone at (605) 323-1721.

7. Changes to This Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page, and the updated policy will take effect immediately. We recommend that you review this policy periodically to stay informed about any changes.

8. Contact Us

For any questions or concerns related to our sales policy, please contact us at:

ShampooVIP
Street: Po Box 546 Port Hadlock, Washington (WA), 98339
Phone: (605) 323-1721
Email: info@shampoovip.click
Website: shampoovip.click